FAQs
Frequently Asked Questions (FAQs) - Twinkle My Toes
Welcome to the Twinkle My Toes FAQ page! We’ve compiled answers to some of the most common questions to help you with your wall art shopping experience. If you don’t find the answer you’re looking for, feel free to reach out to our customer service team – we’re here to help!
1. What types of wall art do you offer?
We offer a wide variety of wall art, including framed prints, canvas art, posters, and digital downloads. Our collection features styles ranging from abstract and modern to nature, inspirational quotes, and whimsical designs.
2. What sizes are available for your wall art?
We provide a range of sizes to fit any space. The available sizes are listed on each product page, so you can choose the perfect dimensions for your wall. If you have a specific size in mind that isn’t listed, feel free to contact us, and we’ll do our best to accommodate your request.
3. Can I customize my wall art?
Yes! We offer customization options for select pieces. If you’d like to personalize your artwork with specific colors, text, or other details, please check the product page for customization availability or contact our team for more information.
4. How do I hang my wall art?
Our framed prints and canvas art come with hanging hardware, making it easy for you to display your new piece. For posters and digital downloads, we recommend using frames, mounting strips, or clips that suit your style. Need advice? We’re happy to help with hanging tips and tricks!
5. What materials are used in your products?
We use high-quality materials to ensure your wall art is both beautiful and durable. Our prints are made with premium, fade-resistant inks on top-grade paper or canvas, and our frames are crafted from sturdy, eco-friendly materials. We’re committed to delivering art that looks great and stands the test of time.
6. What is your return policy?
We want you to love your Twinkle My Toes art! If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. Please ensure the item is in its original condition and packaging. For more details on returns, visit our Return Policy page or contact our support team.
7. How can I track my order?
Once your order is shipped, we’ll send you a tracking number via email. You can use this number to track your package online. If you have any issues or concerns with your order’s delivery, feel free to reach out to us.
8. Do you offer gift cards?
Yes! Our gift cards make the perfect present for art lovers. You can purchase digital gift cards in various amounts on our website, and they’ll be delivered directly to the recipient’s email.
9. Can I collaborate with Twinkle My Toes as an artist?
We’re always excited to connect with talented artists! If you’re interested in collaborating or having your work featured in our collection, please reach out to us via our Artist Submission page with your portfolio and a brief introduction.
10. How can I contact customer service?
Our customer service team is here to help with any questions or concerns. You can reach us by emailing support@twinklemytoes.com or by filling out the contact form on our website. We strive to respond within 24 hours.
If you have any other questions, don’t hesitate to ask! We’re dedicated to making your experience with Twinkle My Toes as smooth and enjoyable as possible. Happy decorating!